02-26-2012 06:55 AM - edited 02-26-2012 06:56 AM
Thanks, I did the chat thing using your suggestion, "reset the port mappings for remote DVR", and had the problem solved in minutes
I also communicated with VZ over the online support chat and they were able to reset my mappings. both DVR's are now accessible from my phone & on the website. i'm a happy camper now
I tried the Live Chat suggestion and not only did "reset the port mappings for remote DVR" not fix my problem, the agent somehow managed to remove my DVR from my account!
Since I'm at work now, I can't even tell what the status is. I am fearful.
I also was Bad Gateway, but only on Favorites 1 and 2. Total listings was OK. Went to Online Chat a few moments ago with the problem. Agent Abbrahim (SP?) remapped the ports in less than 30 seconds. Note however I was logged in Vz.com rather than Vz.net, the latter being where such is managed.
I'm having same problem with DVR not responding to Fios Centeral site so I can see what's on my DVR oe set a recording from my PC. How do I get sysstem re-mapped?
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