01-22-2009 09:48 PM
Dear Verizon FIOS
I am absolutely amazed that literally 1000's of customers are experiencing the same ongoing issues.
I have the (3) 6416-2 DVR's with the1.6.1 release but I still get to reboot every couple of days.
Call CS which I have done a few times since Sept 2008 and they do a system reboot which doesn't provide any longer fix than if I reboot from home
I am asked to disconnect this and jiggle that.When I have a problem I get to become a Verizon Diagnostic Tech. I am told or it is inferred that the lack of reliable service or the failures are somehow related to my non Verizon
All this and Oh Yeah I get to write you a check every month.
Thanks Verizon .........thanks for doing business with me
01-24-2009 09:43 AM
01-25-2009 01:47 PM
I too have had the disappearing audio dilemma. I fix it by going up one channel then back.
The CURRENTLY UNAVAILABLE issue has propped its head a couple of times then quickly corrected itself.
01-26-2009 05:26 AM
I have also been getting Currently Unavailable lately very randomly. It's very annoying, sometimes 4 or 5 channels in a row. Sometimes comes up after watching a channel for 10 or 20 seconds. Is it something I did?
01-26-2009 05:41 AM
01-26-2009 08:11 AM
My CUrrently Available" problem is on the PBS channels (23,24,523, adn two otehrs I do nto have with me now, and also on 513.
My response fromtechincal non-support as been similar to reset everything. Thten works for ten minutes ot a day then returns. Of cousrse the big problem is when you programmed to record something you really want, and then come back and find two recording of 7 or 8 seconds each becasue the siganl was Currently Available.
Very tempted to call Cmcast and then Verixon will lose more than FiosTV cusotmer as my internet will go too.
Anyone get any real service?
01-27-2009 03:41 PM
01-28-2009 06:34 AM
01-28-2009 08:59 AM
01-28-2009 09:26 AM