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"INFO" BUTTON ON TV REMOTE

"INFO" BUTTON ON TV REMOTE

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Contributor mjs59
Contributor
Posts: 1
Registered: ‎12-03-2012
Message 1 of 6
(1,527 Views)

SEVERAL DAYS AGO THE INFO BUTTON ON THE REMOTE(S) STOPPED GIVING CAST INFO FOR MOVIES/PROGRAMS.

 

i CALLED TECH SUPPORT AND THEY ADVISED THAT I POST THIS AND THAT IF ENOUGH PEOPLE COMPLAIN YOU MIGHT REINSTATE THIS FEATURE.

 

WHY DID YOU ELIMINATE THIS?  IT MAKES CHOOSING A MOVIE/PROGRAM MORE DIFFICULT.  IF I DON'T RECOGNIZE A MOVIE I MIGHT POSSIBLEY WATCH IF THE CAST IS INTERESTING.

 

WHY WAS THIS ELIMINATED?

5 REPLIES 5
Contributor fasteddy
Contributor
Posts: 2
Registered: ‎12-05-2012
Message 2 of 6
(1,474 Views)

I chatted with an on-line rep yesterday and got this service restored as of yesterday.  The customer rep referred the issue to a technical rep and voila, the actors names are now displayed.

Copper Contributor Bigtracks2
Copper Contributor
Posts: 5
Registered: ‎01-31-2012
Message 3 of 6
(1,419 Views)

I find you can get deeper info if you press the info button a second or third time.

Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009
Message 4 of 6
(1,406 Views)

Try an STB auto correct

 

Menu>customer support>in home agent>set top box auto correct

Contributor Tommygku
Contributor
Posts: 1
Registered: ‎11-27-2019
Message 5 of 6
(210 Views)

This info needs to be reinstated.  Poor decision.

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Moderator Moderator
Moderator
Posts: 1,701
Registered: ‎07-06-2016
Message 6 of 6
(206 Views)

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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