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"INFO" BUTTON ON TV REMOTE

"INFO" BUTTON ON TV REMOTE

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mjs59
Contributor
Message 1 of 4
(717 Views)

SEVERAL DAYS AGO THE INFO BUTTON ON THE REMOTE(S) STOPPED GIVING CAST INFO FOR MOVIES/PROGRAMS.

 

i CALLED TECH SUPPORT AND THEY ADVISED THAT I POST THIS AND THAT IF ENOUGH PEOPLE COMPLAIN YOU MIGHT REINSTATE THIS FEATURE.

 

WHY DID YOU ELIMINATE THIS?  IT MAKES CHOOSING A MOVIE/PROGRAM MORE DIFFICULT.  IF I DON'T RECOGNIZE A MOVIE I MIGHT POSSIBLEY WATCH IF THE CAST IS INTERESTING.

 

WHY WAS THIS ELIMINATED?

3 REPLIES
fasteddy
Contributor
Message 2 of 4
(664 Views)

I chatted with an on-line rep yesterday and got this service restored as of yesterday.  The customer rep referred the issue to a technical rep and voila, the actors names are now displayed.

Bigtracks2
Contributor
Message 3 of 4
(609 Views)

I find you can get deeper info if you press the info button a second or third time.

Platinum Contributor I
Message 4 of 4
(596 Views)

Try an STB auto correct

 

Menu>customer support>in home agent>set top box auto correct

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