"Your set top box has no data connectivity"

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Registered: ‎11-22-2014

"Your set top box has no data connectivity"

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I got a new dvr so I removed my HD stb and decided to move it to my kitchen, but when I tried to connect it,out came up with "your set top box has no data connectivity" I have tried switching it with a another working box, and the box I switched with it worked, so it's a problem with the stb that I originally tried to put in my kitchen. Any help on how to fix this? Tried rebooting over 10 times.
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,910
Registered: ‎11-04-2008

Re: "Your set top box has no data connectivity"

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Have you tried putting the box in question on another connection?

If it doesn't work their either sounds like it died.

But if it does, could be a levels problem.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: "Your set top box has no data connectivity"

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Call Verizon to try and reactivate the STB if that doesn't work get them to send you another one.

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