"press menu to watch fios tv" every day, all 5 STBs

[pfdg31]

 Been happening for about a week. Any idea why?

Thanks

[CRobGauth]

What model STB?

I assume no one is turning the STBs off?

Sounds as though they have been set for auto power off.

You can disable that in settings.

[pfdg31]

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@CRobGauth wrote:

What model STB? (2) CHS435HDC; (3) CHS335HDC

I assume no one is turning the STBs off? Correct

Sounds as though they have been set for auto power off. Not by me

You can disable that in settings. I don't see that.

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[CRobGauth]

Check under Menu-Settings-Media Client - Auto Power off

Or something similar (this is for Quantum. I don't have Cisco boxes).