remote does not operate tv and stb
warsaw7
Newbie

I have tried resetting the remote and the dvr box.  I was on vacation for two weeks. previously both remotes operated the tv and the dvr.  Now neither one does.  Suggestions?

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Re: remote does not operate tv and stb
lacticacidtrip
Specialist - Level 1

You can start here with Verizon's basic troubleshooting guide for remotes.

http://www22.verizon.com/support/residential/tv/fiostv/remote+controls/troubleshooting/troubleshooti...

If this doesn't help, post back here which remote control you have, and whether it does not control the STB, the TV, or both.

Re: remote does not operate tv and stb
PJL
Master - Level 3

How old are the batteries?

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