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I've had my FIOS about 2 months, put new batteries in remote and it is still not working right. Some things work fine. Other things stopped working - can't delete a DVR show, can't change channels with one digit, but it will if I add all 4 digits, info box on bottom of screen never disappears (unless I hit exit). What's wrong?
My second TV set-up is OK.
Solved! Go to Solution.
@netmouse wrote:I've had my FIOS about 2 months, put new batteries in remote and it is still not working right. Some things work fine. Other things stopped working - can't delete a DVR show, can't change channels with one digit, but it will if I add all 4 digits, info box on bottom of screen never disappears (unless I hit exit). What's wrong?
My second TV set-up is OK.
Might not even be a remote issue. Have you tried rebooting the box?
If you do think it's the remote it's still under warranty.
You can get a free replacement easy within the dvr's menu.
Here is a page that tells you ways to get a replacement.
Get a new remote and if you still have the same issues then you'll know its the dvr that needs to be replaced.
@netmouse wrote:I've had my FIOS about 2 months, put new batteries in remote and it is still not working right. Some things work fine. Other things stopped working - can't delete a DVR show, can't change channels with one digit, but it will if I add all 4 digits, info box on bottom of screen never disappears (unless I hit exit). What's wrong?
My second TV set-up is OK.
Might not even be a remote issue. Have you tried rebooting the box?
If you do think it's the remote it's still under warranty.
You can get a free replacement easy within the dvr's menu.
Here is a page that tells you ways to get a replacement.
Get a new remote and if you still have the same issues then you'll know its the dvr that needs to be replaced.