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roku activation with espn not working / keeps spinning

roku activation with espn not working / keeps spinning

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Contributor
Contributor
Posts: 1
Registered: ‎09-16-2019
Message 1 of 2
(692 Views)

I've been trying to activate espn as usual with roku (espn.com/activate) but when I get the activation code and select Fios as the provider the Verizon page the normally opens up spins continuously (20 minutes and counting) saying 'Please wait - we are verifying your account'.   As a test, I activated another roku channel I don't use much and it went smoothly through the Verizon FIOS activation.  The URL derived from ESPN.com/activate that keeps spinning is:  is:  https://ssoauth.verizon.com/sso/VOLPortalLogin?loginType=vzRedirect&partner=ESPN&TOP=Y&partnerlogo=n...

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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 596
Registered: ‎12-06-2010
Message 2 of 2
(616 Views)

Try going into the settings on the Roku, go to the ESPN app, clear cache then info, reboot Roku, try again.

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