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roku box does not connect with my fios wifi

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Passat15
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Registered: ‎05-25-2020

roku box does not connect with my fios wifi

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roku box does not connect with my fios wifi

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clem53
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Registered: ‎12-06-2010

Re: roku box does not connect with my fios wifi

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@Janey wrote:

How do you pick channels on a Verizon Fios router to accept a roku stick 


You need to go into the administrative options in the router, go to the WiFi settings, look for the 5Ghz wireless settings and set the channel to something under 100. Save the settings, reboot the router and you should be good.

View solution in original post

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jonjones
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Registered: ‎10-18-2016

Re: roku box does not connect with my fios wifi

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This site can better assist you.

 

https://support.roku.com/category/115001360548--troubleshooting

 

select your model and follow the set up procedures.

also make sure your wifi is enabled on your verizon router, and that the SON (self organizing network) is turned off.

clem53
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Registered: ‎12-06-2010

Re: roku box does not connect with my fios wifi

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@Passat15 wrote:

roku box does not connect with my fios wifi


You also need to see what 5ghz channel the router is set to. My Roku stick wont connect to anything in the ch100 and up range. Set the 5ghz channel to fixed , picked a channel in the 80s, connects fine now.

Janey
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Registered: ‎06-19-2021

Re: roku box does not connect with my fios wifi

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How do you pick channels on a Verizon Fios router to accept a roku stick 

clem53
Gold Contributor IV Gold Contributor IV
Gold Contributor IV
Posts: 1,656
Registered: ‎12-06-2010

Re: roku box does not connect with my fios wifi

Message 5 of 5
(1,335 Views)

@Janey wrote:

How do you pick channels on a Verizon Fios router to accept a roku stick 


You need to go into the administrative options in the router, go to the WiFi settings, look for the 5Ghz wireless settings and set the channel to something under 100. Save the settings, reboot the router and you should be good.

View solution in original post

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