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set top box return to store
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I understand that there is a charge for returning a set top box to a store. Does anyone know what that charge is?
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Re: set top box return to store
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It is a restocking fee. You can get a return mailer and send it back for free.
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Re: set top box return to store
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Or drop it off at a UPS Store or Mail Boxes Etc. They box it up and ship it back to Verizon for free also. If you return it to the FiOS store, they charge $9.99 now - which is utterly ridiculous.
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When you return an STB to the store they have to turn around and ship it back to the repair center, even if it is not broken. . . .always throughly test and repair boxes before sending them to another customer. That is why the store charges $10 dollars, to basically box it up and take it down to UPS for you.