I assume this is a Fios one box. Power down box, remove coax from box, power down Fios router. Reboot router, when connections are established, plug box in, reattach coax cable, hope for the best!
08-14-2019 04:50 PM
Can’t view my tv because in big box it reads Software Udate but I can’t get it off of my tv screen
08-14-2019 05:12 PM
Have you tried the suggestion above?
Or try powering all FIOS equipment (stbs and router down).
Power up rotuer first.
Once it has connected, then power on stb(s)
08-16-2019 06:17 PM
On another thread, someone posted to hit the On Demand button.