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Hi
After numerous calls to VIOS and 2 visits by nice technicians we still have only intermitant sound on 474 weta. The final solution- we were told- is that it is not a Vios problem but WETA's transmission. WETA , of course, said the problem was yours, Verison. Out of desperation we tried that channel on a tv with no DVR box and low and behold - no sound problem- ever. So the problem is in the 2 DVR boxes we have. So before we cancel all our services with Verizon and get another provider- what is your solution?
Thanks
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how do you hook that up, not through the verizon receiver right? and when you hooked to a tv with a different dvr, was it a different tv altogether?
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I have the same issue - all of my other channels always have sound - both live and recordings, but WETA-474 doesn't roughly half the time or more both live and recoordings. DVR is the one installed by the FIOS tech when I purchased the system. Again no problems with any other channel live or recordings. Haven't changed anything since the initial setup.