×

Switch Account

ssoauth.verizon.net error

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎03-21-2020

ssoauth.verizon.net error

Message 1 of 2
(385 Views)

Trying to watch on demand programs online, both in the OvationGo app and in Safari at ovationtv.com. When asked to login to my tv provider, Verizon, I keep getting the message that I need to upgrade my package to Preferred or Extreme. I have Preferred and have had it for several months. I can watch Ovation on my tv, but the login online for Ovation doesn’t recognize that I already have Preferred. I’ve cleared all related cookies but it doesn’t work. Any suggestions?

1 REPLY 1
Highlighted
MVP MVP
MVP
Posts: 905
Registered: ‎12-06-2010

Re: ssoauth.verizon.net error

Message 2 of 2
(343 Views)

Sounds like a call to Fios support to get your account straight is going to be necessary. If you've tried different devices and platforms and still get the error it has to be an account issue. Try calling, Twitter, or Verizon direct on DSLREPORTS.COM.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.