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angrybirdhelen
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Contributor
Posts: 1
Registered: ‎07-21-2013

support

Message 1 of 3
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I just got a new HD TV which doesn't work and my old TV also doesnt work. I tried calling 1-800-Verizon but it is always busy. I want an appointment for Verizon to setup the new TV. The FAQ say what a service call includes, but not how to order one. Any suggestions?

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jweiland11
Bronze Contributor II
Bronze Contributor II
Posts: 96
Registered: ‎09-02-2010

Re: support

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Have you tried posting a message on the Verizon Fios facebook page?  www.facebook.com/verizonfios

CRobGauth
Platinum Contributor III Platinum Contributor III
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Posts: 7,978
Registered: ‎11-04-2008

Re: support

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What do you need?

If you post TV and STB type, you can probably get enough help from here and save a few bucks.

Or try twitter (@verizonsupport).

Can also try someplace like Best Buy to have them come out and set things up.


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