trying to buy a new dvr online
shymedq1
Enthusiast - Level 3

DVR Upgrade Request

We see that you do not have a DVR, to order a DVR or upgrade to a DVR click here(Upgrade and Renewal Center) to process an order to add a DVR or upgrade to a DVR.

I get this error when trying to request the new dvr I called up customer care and ecentral and fios tech soluitions none could help me what is going on?

0 Likes
Re: trying to buy a new dvr online
retiredme
Specialist - Level 1

If available, you might try a local store. I find it far less frustrating. You could even phone ahead to see if the model DVR you want is in stock.

http://www22.verizon.com/home/storelocator/

0 Likes
Re: trying to buy a new dvr online
VzGnome
Newbie

The website may be having some problems with the upgrades. You can always call sales or go to the store. You may also want to try another browser. Not sure if you tried to do this on more than 1 pc or not.

0 Likes
Re: trying to buy a new dvr online
VzGnome
Newbie

If you are having problems with the website you can always call sales or go to the store. You may also want to try another browser. Not sure if you tried to do this on more than 1 pc or not.

0 Likes