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tv & remote problem

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Contributor
Contributor
Posts: 1
Registered: ‎06-29-2019

tv & remote problem

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my tv will not turn off with the fios tv 1 remote when I press the power button. after pressing the power button a recomending screen comes on & after pressing the power button again the screen go back on to what I was watching & does not shut off

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,854
Registered: ‎06-24-2018

Re: tv & remote problem

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You will have to manually program the remote. Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select.
Select TV or receiver brand and model and follow the steps.
You will get a ‘Success’ message in the upper right of the screen when the setup is complete.

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,854
Registered: ‎06-24-2018

Re: tv & remote problem

Message 2 of 5
(2,045 Views)

You will have to manually program the remote. Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select.
Select TV or receiver brand and model and follow the steps.
You will get a ‘Success’ message in the upper right of the screen when the setup is complete.

View solution in original post

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Contributor
Contributor
Posts: 1
Registered: ‎07-17-2019

Re: tv & remote problem

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My Sharp TV will still not turn off.  All other controls appear to work fine.  The TV will NOT turn off.  I get a "press any key to watch FIOS TV" message that remains.

 

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎09-17-2019

Re: tv & remote problem

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This does not work on LG sets that I have.  Still searching.......

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Gold Contributor I Gold Contributor I
Gold Contributor I
Posts: 913
Registered: ‎12-06-2010

Re: tv & remote problem

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Try enabling Simplink on the LG TV and Aquos link on the Sharp.

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