tv picture streached

[#1]

hi i live in southern cali. and have 4 channels that are streached 2,5,11,13 anyone heard what verizon is going to do to fix this and when

[#2]

If you're talking about SD channels on a HD box, stretch or no stretch is an option on the box.

[#3]

no not hd just regular tv and only those 4 chanels already tried to adjust aspect ratio with no change

[#4]

Maybe it's an issue with your local channels feed to Verizon as the local channels prepare for the analog shutdown and not a Verizon issue?

[#5]

I thought I was the only one experiencing this issue, but apparently not...

http://forums.verizon.com/vrzn/board/message?board.id=FiOS_TV&thread.id=6330

Verizon needs to deal with this issue as soon as possible, whether or not Verizon is actually the source of the problem or not.  I don't mind if its widescreen, I just don't want the widescreen feed to be stretched to 4:3, it looks aweful.

[#6]

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@BigPete82 wrote:

Verizon needs to deal with this issue as soon as possible, whether or not Verizon is actually the source of the problem or not.  I don't mind if its widescreen, I just don't want the widescreen feed to be stretched to 4:3, it looks aweful.

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It needs to be determined who is the source of the issue.  If the local OTA affiliate is sending it to Verizon stretched, there's not a thing Verizon can do about it.  The complaint needs to be directed to the local affiliate(s).  If it is Verizon, then yes it should be delivered in 4:3 or letterbox, not stretched - leave that up to the end user.

[#7]

I'm confused by this issue.  Are you guys talking about the SD channels or the HD channels?

How can a 4:3 SD channel be stretched on a 4:3 TV?  Do you have black bars on the sides that squeeze the 4:3 screen into a smaller raster?

If you're viewing on a HD display, the Verizon HD STB/DVR gives you the following options for all SD channels: (a) display as 4:3 and (b) stretch to 16:9 widescreen.

[#8]

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@Keyboards wrote:

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@BigPete82 wrote:

Verizon needs to deal with this issue as soon as possible, whether or not Verizon is actually the source of the problem or not.  I don't mind if its widescreen, I just don't want the widescreen feed to be stretched to 4:3, it looks aweful.

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It needs to be determined who is the source of the issue.  If the local OTA affiliate is sending it to Verizon stretched, there's not a thing Verizon can do about it.  The complaint needs to be directed to the local affiliate(s).  If it is Verizon, then yes it should be delivered in 4:3 or letterbox, not stretched - leave that up to the end user.

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If the local OTA is sending it to Verizon stretched, Verizon can ask them to send a correct feed.  However, since there are 4 stations with the exact same issue, I doubt its a local affiliate problem.  KCBS, KTLA, KTTV, and KCOP are all experiencing this issue on both my HD and SD boxes with their SD feeds.

[#9]

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@KenAF wrote:

I'm confused by this issue.  Are you guys talking about the SD channels or the HD channels?

How can a 4:3 SD channel be stretched on a 4:3 TV?  Do you have black bars on the sides that squeeze the 4:3 screen into a smaller raster?

If you're viewing on a HD display, the Verizon HD STB/DVR gives you the following options for all SD channels: (a) display as 4:3 and (b) stretch to 16:9 widescreen.

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We are talking about the SD channels.  For some reason, 4 of the SD channels in our area are being sent widescreen SD feeds.  These widescreen feeds are being squeezed onto our 4:3 screens.  There are black bars on the sides of 4:3 shows, no black bars on 16:9 shows.  In both cases, everyone looks skinny and tall.

[#10]

I checked into this issue this morning, it does appear to be a Verizon issue, not sure of the cause at the moment, but we are working on it.