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unable to locate hub

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mthornton54
Contributor
Contributor
Posts: 5
Registered: ‎08-07-2014

unable to locate hub

Message 1 of 2
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having trouble with DVR's   have 2 and have problems

unable to locate hub/  

 

also when viewing recording states

reboot media client

 

have had set top dvr replace in both rooms.  

 

Still have problems

when watching recording 

pause

come back to resume

starts back over.

 

sick and tired of these things happening,

 

Will reboot be on phone for hours over the years and still no fix

1 REPLY 1
GaryDM
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Posts: 2,075
Registered: ‎07-06-2016

Re: unable to locate hub

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(1,350 Views)
Hi mthornton54,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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