12-14-2019 11:36 AM
Hi I have logged into my FiOS account and tried to watch movies that I purchased on FiOS onDemand. I get an error: verizon fios playback error not subscribed ID: 9-6-71-301-300.
I stopped subscribing to FiOS TV earlier this year and watched a movie after the subscription stopped. So I suspect that something happened between then and now.
Now the movies will not play. I click on Watch Movie and receive the error message above.
Has anyone encountered the same issue?
12-15-2019 10:16 PM
Sounds like the back office finally caught up with your end of subscription and is blocking access now.