×

Switch Account

verizon fios playback error not subscribed ID: 9-6-71-301-300

verizon fios playback error not subscribed ID: 9-6-71-301-300

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎12-14-2019
Message 1 of 2
(211 Views)

Hi I have logged into my FiOS account and tried to watch movies that I purchased on FiOS onDemand.  I get an error: verizon fios playback error not subscribed ID: 9-6-71-301-300.

 

I stopped subscribing to FiOS TV earlier this year and watched a movie after the subscription stopped.  So I suspect that something happened between then and now.

 

Now the movies will not play.  I click on Watch Movie and receive the error message above.

 

Has anyone encountered the same issue?

1 REPLY 1
Highlighted
Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 591
Registered: ‎12-06-2010
Message 2 of 2
(155 Views)

Sounds like the back office finally caught up with your end of subscription  and is blocking access now.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.