Verizon is horrible
I had a new installtion on 12/31/12, they never came, I called them (spent over 2 hours over the phone) they appoligized, took my phone number and told me that someone will call me back with explanation, of cource no one called, I called back on 1/2/13 they keep hunging up on meor telling me that I have to contact billing dept (waiting time for billing tdept is 112 minutes) , WHAT THE HELL is wrong with them?? finnally after several hours of hold, they do not know what happened and they will come tomoorow for installation, and I supposed get email confirmation. 2 hours past NO EMAILS. I guess Verizon do NOT want my business.
I can not believe I spent so much time with them,
this will never happen with cable
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