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vios turns off and reloads on all channels

vios turns off and reloads on all channels

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Contributor
Contributor
Posts: 1
Registered: ‎09-16-2019
Message 1 of 2
(228 Views)

Fios turns off four or five times a day with a display, no time information, no signal. It will then reboots and the program will return.  This happens on all channels. How can this be corrected? 

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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 583
Registered: ‎12-06-2010
Message 2 of 2
(202 Views)

Which box do you have? Are you sure there is a good power connection on both box and router? Is there a good power supply to the ONT? Have you checked all coax connections to the box including the splitter? Does your internet go out at the same time?

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