Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

vizio Smart TV does NOT connect to FiOS wifi

SOLVED
Reply
kkv
Contributor
Contributor
Posts: 1
Registered: ‎08-24-2018

vizio Smart TV does NOT connect to FiOS wifi

Message 1 of 4
(6,683 Views)

I got Fios two days ago.  everything looks ok except my internet connection to tv.  it is a hard wired connection (ethernet) from router extender to wall  and then wall to TV (using a netgear powerline).  It worked just fine when I had optimum services.

fios internet connection via Powerline works ok for my laptop.

my tv keeps telling me "download - not available" when I try to load youtube.

I tried to get help from fios but they were not very helpful.

can anybody out there help?

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: vizio Smart TV does NOT connect to FiOS wifi

Message 2 of 4
(6,676 Views)

@kkv wrote:

I got Fios two days ago.  everything looks ok except my internet connection to tv.  it is a hard wired connection (ethernet) from router extender to wall  and then wall to TV (using a netgear powerline).  It worked just fine when I had optimum services.

fios internet connection via Powerline works ok for my laptop.

my tv keeps telling me "download - not available" when I try to load youtube.

I tried to get help from fios but they were not very helpful.

can anybody out there help?

thanks


Quick solution is under your smart tv settings go and reset back to original day you bought it.

 

then plug in the ethernet cable to the tv and to a lan port on router.

if you connect wirelessly after the tv is reset you look for your WiFi SSID (network name) then click connect. Use the password from the router/extender depending on which one you are using. 

View solution in original post

3 REPLIES 3
jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: vizio Smart TV does NOT connect to FiOS wifi

Message 2 of 4
(6,677 Views)

@kkv wrote:

I got Fios two days ago.  everything looks ok except my internet connection to tv.  it is a hard wired connection (ethernet) from router extender to wall  and then wall to TV (using a netgear powerline).  It worked just fine when I had optimum services.

fios internet connection via Powerline works ok for my laptop.

my tv keeps telling me "download - not available" when I try to load youtube.

I tried to get help from fios but they were not very helpful.

can anybody out there help?

thanks


Quick solution is under your smart tv settings go and reset back to original day you bought it.

 

then plug in the ethernet cable to the tv and to a lan port on router.

if you connect wirelessly after the tv is reset you look for your WiFi SSID (network name) then click connect. Use the password from the router/extender depending on which one you are using. 

View solution in original post

NRB5
Contributor
Contributor
Posts: 1
Registered: ‎03-10-2020

Re: vizio Smart TV does NOT connect to FiOS wifi

Message 3 of 4
(3,067 Views)

Not helpful. I’ve connected but can’t access FiOS Verizon service. Please help. 

 

GaryDM
Moderator Moderator
Moderator
Posts: 2,165
Registered: ‎07-06-2016

Re: vizio Smart TV does NOT connect to FiOS wifi

Message 4 of 4
(3,064 Views)

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title