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voice skipping

Contributor hershey415
Posts: 1
Registered: ‎07-26-2009
Message 1 of 3
When I record a show (HD box) I usually get two or three voice skips in an hour.  If I go back and replay, the voice is there.  There is no change in the picture when the voice is absent.  Is this a problem with the HD box?  Thanks.
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009
Message 2 of 3
Hi there.  Are you getting the "skips" when viewing live TV, or when watching a recording? 

Brian K
Verizon Telecom
Fiber Solution Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Copper Contributor Patti
Copper Contributor
Posts: 21
Registered: ‎10-28-2008
Message 3 of 3
I'm having this problem also. It's when I'm watching the live tv. If I skip backwards on the dvr the voice is fine about 9 times out of 10. I have the 6416 dvr. Release 1.6.2 build number 08.58. I'm in Florida. I tried changing the audio from stereo to surround but that didn't help.
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