Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

watchESPN and NBC live extra can't verify Verizon TV subscriber

Reply
pxno12
Contributor
Contributor
Posts: 1
Registered: ‎01-01-2015

watchESPN and NBC live extra can't verify Verizon TV subscriber

Message 1 of 3
(1,015 Views)
I tried on windows laptop, macbook, android and iphone. My username and password are valid-- I can log into the Verizon TV site wirh these credentials and I get these channels with my TV package. So, two different content providers with exactly the same access issue and 4 different access methods (native apps on 2 mobile devices, also 2 different browsers on windows and os x). The common problem seems to be Verizon. Sounds like the Verizon server is broken / too busy???
2 REPLIES 2
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,966
Registered: ‎11-04-2008

Re: watchESPN and NBC live extra can't verify Verizon TV subscriber

Message 2 of 3
(1,003 Views)

Works for me just fine on my Android.

Has it worked before?

If not, you have to make sure you are using the primary email account for accessing the app.
Or the email you are using must be enabled to allow access (if memory serves correctly).


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
flipperdoodle
Contributor
Contributor
Posts: 2
Registered: ‎02-22-2014

Re: watchESPN and NBC live extra can't verify Verizon TV subscriber

Message 3 of 3
(959 Views)

I was frustrated to find that I could get on to Live Extra (trying to watch Liverpool EPL game) using my Android phone with the NBC app. but I only got error messages when trying to do it using my Windows 8.1 laptop or my TV or blu-ray player's browsers. Same credentials produced different results. Nice job, NBC and Verizon...

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.