watching stars on demand and a 3d movie
shymedq871
Enthusiast - Level 3

I watched both iron man 3 and plans using starz on demand and my tv is turned on with the 3d settings but when watching the movies the screen cuts in half either you can pick horizontal pictures of the same movie or vertical how do I get the 3D movie to work and show me full picture?

0 Likes
Re: watching stars on demand and a 3d movie
mfizzy
Specialist - Level 1

That is how 3d works, make sure you have the feature on in the tv as well as the stb.

0 Likes
Re: watching stars on demand and a 3d movie
shymedq871
Enthusiast - Level 3

i'm lost why would I want to see a tv screen that is cut in half and showing the same thing I thought 3d was what you see at movie theaters?

0 Likes
Re: watching stars on demand and a 3d movie
mfizzy
Specialist - Level 1
0 Likes
Re: watching stars on demand and a 3d movie
shymedq871
Enthusiast - Level 3

yes it's all their and I doing everything the correct way.

0 Likes
Re: watching stars on demand and a 3d movie
shymedq871
Enthusiast - Level 3

so why am I getting split screen?

0 Likes
Re: watching stars on demand and a 3d movie
CRobGauth
Community Leader
Community Leader

What type of TV do you have?

Have you tried both horizontal and vertical split?

Does TV have 3d options?

0 Likes
Re: watching stars on demand and a 3d movie
bobbo527
Specialist - Level 3

@shymedq87 wrote:

I watched both iron man 3 and plans using starz on demand and my tv is turned on with the 3d settings but when watching the movies the screen cuts in half either you can pick horizontal pictures of the same movie or vertical how do I get the 3D movie to work and show me full picture?


That is exactly how 3D is supposed to work, what kind of glasses do you have? Are the settings on your tv correct? (is your tv a 3D capable tv?)  If you try to watch a 3D movie but your tv is NOT 3D compatable then you will get duel screens.

0 Likes
Re: watching stars on demand and a 3d movie
shymedq871
Enthusiast - Level 3

Yes my tv is compatiable I use 

New 40" Class (40.0" Diag.) LED 6400 Series Smart TV

its active 3D glasses. I use all HDMI and a 3D home system with blu ray 

0 Likes
Re: watching stars on demand and a 3d movie
tns2
Community Leader
Community Leader

In most cases you need to make sure its set to 1080I side by side.  I believe all the movie channels use that format.  Some TV's had trouble with ESPN which use 720P top bottom.  SOme sets accept the non-standard 1080i top bottom and 720p side by side, but others reject them as 3d and instead show the picture as two images.

0 Likes