Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

what is going on with this outage in Germantown?

Reply
babasheeple
Contributor
Contributor
Posts: 3
Registered: ‎02-07-2012

what is going on with this outage in Germantown?

Message 1 of 14
(1,656 Views)
 
13 REPLIES 13
jmosky
Contributor
Contributor
Posts: 1
Registered: ‎02-07-2012

Re: what is going on with this outage in Germantown?

Message 2 of 14
(1,646 Views)

I just called and spoke with Tracy in Dallas. She said there is an outage in G'Town, She added me to the service ticket. She had no idea about a resolution time. I checked online and they said 2:18 PM tomorrow. I told her that was unacceptable. She had no response other than apologizing.

tadhoo
Contributor
Contributor
Posts: 1
Registered: ‎02-07-2012

Re: what is going on with this outage in Germantown?

Message 3 of 14
(1,641 Views)

Outage is frustrating...and so are my attempts to track down a resolution.  I'll keep checking back here to see if there's an update.  

TVUserTaylor
Contributor
Contributor
Posts: 1
Registered: ‎02-07-2012

Re: what is going on with this outage in Germantown? - Gaithersburg 20882 Area

Message 4 of 14
(1,640 Views)

Where not having no TV At All in Gaithersburg Area. What's going on since 1PM today! Someone cut the cable?! Man Frustrated I I guess good old Radio for now. Or FYI Youtube/Internet TV for now.

RballFreak
Contributor
Contributor
Posts: 2
Registered: ‎02-07-2012

Re: what is going on with this outage in Germantown?

Message 5 of 14
(1,574 Views)

You're not the only unhappy customer with TV outage!!! I sure hope Verizon will get it back up before the prime time show!

Spoiler
Smiley Mad
MrBelding
Contributor
Contributor
Posts: 1
Registered: ‎02-07-2012

Re: what is going on with this outage in Germantown?

Message 6 of 14
(1,569 Views)
What's strange is CNN 600 and Fox News 618 are the only two channels that work for me!
xgman
Contributor
Contributor
Posts: 3
Registered: ‎02-07-2012

Re: what is going on with this outage in Germantown?

Message 7 of 14
(1,566 Views)

Stil out here in Germantown except for a few channels like Planet Green HD and Travel Channel etc. Most out.

 

you can still get on demand which comes over the internet basically.

cherf
Contributor
Contributor
Posts: 2
Registered: ‎02-07-2012

Outage in Germantown

Message 8 of 14
(1,527 Views)

Someone asked about the outage in Germantown.  I called at 6:30 and they said that it wouldn't be fixed until 2:00 PM on Wednesday.  Pretty unbelievalbe!!

inachu
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎12-27-2011

Re: what is going on with this outage in Germantown?

Message 9 of 14
(1,544 Views)

I also live in the area and I saw that the undocumented workers cut the wrong wires.

 

From the looks of it new competitor is moving in on the FIOS turf.

 

The entire clopper road area is affected.  They stopped adigging at Great Seneca.

 

I do not think this is Verizons fault.

 

 

Drive on clopper and you will see the new competitors cable drops.

 

 

 

 

xgman
Contributor
Contributor
Posts: 3
Registered: ‎02-07-2012

Re: what is going on with this outage in Germantown?

Message 10 of 14
(1,529 Views)

I hope they didn't cut the cable. That could be a long time to fix.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.