quick menu

Commercial power failures and FiOS service interruptions

Commercial power failures and FiOS service interruptions

Admin Emeritus Admin Emeritus
Admin Emeritus
Posts: 399
Registered: ‎06-10-2010
Message 1 of 1

Winter weather reminder for our FiOS customers. In the event of a commercial power failure, your FiOS battery backup will power your standard voice service for approx 8 hours. For additional information about the battery backup unit, please click on the following link http://www22.verizon.com/ResidentialHelp/FiOSTV/General%20Support/New%20To%20FiOS%20TV/QuestionsOne/....


Once commercial power is restored, customers may need to reset their battery backup unit. Instructions for resetting this unit can be found on the following website http://www22.verizon.com/residentialhelp/fiostv/troubleshooting/set%20top%20boxes%20and%20dvrs/quest....

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps


Watch Fios