Customers With Disabilities

Welcome to the Verizon Fios Community.

Find help and answers to questions about anything and everything Verizon.

Verizon In-Home Agent

Silver Contributor I
Posts: 884
Registered: ‎07-31-2008

Verizon In-Home Agent

[ Edited ]
Message 1 of 1 (23,776 Views)

VZ In-Home Agent is a tool that helps you setup and troubleshoot your service issues. This tool is simple, easy-to-use and has information about various features of your services along with quick fixes for many common problems. The best part of this tool is that it automatically identifies your services and provides customized help, eliminating the need to wait for an agent.

Just download and install VZ In-Home Agent from


If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.


The Verizon In-Home Agent can help with the following services:


Verizon High Speed Internet (DSL)


FiOS TV Programming


FiOS TV Technical Assistance


Home Phone (Landline or Digital Voice) Email


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services


Watch Fios