Frequently Asked Questions

Enter New Message


How to Help Those Hit by Hurricane Sandy by Heather_VZ on ‎10-30-2012 01:54 PM 0 Replies 4589 Views	0 Replies	4589 Views
Severe weather information for our FiOS customers by Heather_VZ on ‎09-15-2011 10:38 AM 0 Replies 6028 Views	0 Replies	6028 Views
Severe weather reminder for our HSI customers by Heather_VZ on ‎09-15-2011 10:39 AM 0 Replies 8368 Views	0 Replies	8368 Views
Commercial power failures and FiOS service interruptions by DougVZ on ‎01-27-2011 08:25 AM 0 Replies 10773 Views	0 Replies	10773 Views
How to Help Those Hit by Hurricane Sandy by Heather_VZ on ‎10-30-2012 01:54 PM 0 Replies 4589 Views	0 Replies	4589 Views
Information on Hurricane Sandy by Heather_VZ on ‎10-26-2012 02:35 PM 0 Replies 4435 Views	0 Replies	4435 Views
Severe weather reminder for our HSI customers by Heather_VZ on ‎09-15-2011 10:39 AM 0 Replies 8368 Views	0 Replies	8368 Views
Severe weather information for our FiOS customers by Heather_VZ on ‎09-15-2011 10:38 AM 0 Replies 6028 Views	0 Replies	6028 Views
My Verizon: Encryption and Securing Your My Verizon Credentials by Jaime_Lee on ‎06-14-2011 08:29 AM 0 Replies 5886 Views	0 Replies	5886 Views
Commercial power failures and FiOS service interruptions by DougVZ on ‎01-27-2011 08:25 AM 0 Replies 10773 Views	0 Replies	10773 Views
Verizon In-Home Agent by Jaime_Lee on ‎06-23-2010 12:03 PM 0 Replies 24445 Views	0 Replies	24445 Views
FiOS Internet - How can I troubleshoot my slow DSL speed? by Doug_VZ on ‎06-16-2010 11:49 AM 0 Replies 12893 Views	0 Replies	12893 Views
FiOS INTERNET - What factors affect the speed of my Internet access? by hollyb on ‎02-11-2010 03:11 PM 0 Replies 20442 Views	0 Replies	20442 Views
FiOS INTERNET - What is spam and how can I prevent it? by hollyb on ‎02-11-2010 03:09 PM 0 Replies 11080 Views	0 Replies	11080 Views
FiOS INTERNET - How can I find my network's SSID and WEP key? by hollyb on ‎02-11-2010 03:06 PM 0 Replies 16652 Views	0 Replies	16652 Views
FiOS INTERNET - Why can't I connect to the Internet? by hollyb on ‎02-11-2010 03:05 PM 0 Replies 13795 Views	0 Replies	13795 Views
FiOS PHONE- Why do my calls keep dropping? by hollyb on ‎02-11-2010 02:52 PM 0 Replies 15822 Views	0 Replies	15822 Views
FiOS PHONE - What are the star codes for my phone features? by hollyb on ‎02-11-2010 02:48 PM 0 Replies 32127 Views	0 Replies	32127 Views
FiOS PHONE - How do I set up my Home Voice Mail? by hollyb on ‎02-11-2010 02:36 PM 0 Replies 47038 Views	0 Replies	47038 Views
FiOS PHONE - Why do I have static on my phone? by hollyb on ‎02-11-2010 02:32 PM 0 Replies 13237 Views	0 Replies	13237 Views
FiOS PHONE - How come I have No Dial Tone? by hollyb on ‎02-11-2010 02:29 PM 0 Replies 15671 Views	0 Replies	15671 Views
Why can't I watch a program or sporting event? by hollyb on ‎02-11-2010 02:14 PM 0 Replies 11361 Views	0 Replies	11361 Views
How can I view the FiOS TV or VOD schedule online? by hollyb on ‎02-11-2010 02:13 PM 0 Replies 15171 Views	0 Replies	15171 Views
I have to reset my set-top box frequently, is this normal? by hollyb on ‎02-11-2010 02:10 PM 0 Replies 14299 Views	0 Replies	14299 Views
Will resetting my set-top box erase the selections I have programmed into my remote? by hollyb on ‎02-11-2010 02:05 PM 0 Replies 11658 Views	0 Replies	11658 Views
I'm having issues with my set-top box, what can I do? by hollyb on ‎02-11-2010 02:02 PM 0 Replies 18129 Views	0 Replies	18129 Views
How do I log into the wireless Actiontec MI424WR router control panel? by Kathleen on ‎05-21-2009 04:42 PM 0 Replies 35665 Views	0 Replies	35665 Views
I need to replace the battery back-up (BBU). Where can I get one? by Kathleen on ‎02-20-2009 12:48 PM 0 Replies 22463 Views	0 Replies	22463 Views
How do I reset my router to the factory default settings? by Kathleen on ‎02-16-2009 10:12 AM 0 Replies 64669 Views	0 Replies	64669 Views
Having trouble with your Set-Top Box (STB) or onscreen menus? by Kathleen on ‎02-11-2009 03:15 PM 0 Replies 13676 Views	0 Replies	13676 Views
My TV set doesn't have a picture by Kathleen on ‎02-11-2009 03:11 PM 0 Replies 18783 Views	0 Replies	18783 Views
I can't connect to the Internet by Kathleen on ‎02-11-2009 03:05 PM 0 Replies 20530 Views	0 Replies	20530 Views
When will FiOS be available in my area? by Kathleen on ‎01-29-2009 05:38 PM 0 Replies 196034 Views	0 Replies	196034 Views
Can I add more HDD storage to the DVR? by Kathleen on ‎01-23-2009 04:40 PM 0 Replies 19384 Views	0 Replies	19384 Views

Top Taggers

User	Tag Count
hollyb	48
dcdba	2

This is the last time your account was accessed.