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avoid friends and family plan

avoid friends and family plan

Contributor karenlynnel
Posts: 1
Registered: ‎11-24-2012
Message 1 of 2

last month i tried to add daughter to my all in one acct,  verizon messed up and added me to her account, without my permission, and it took 8 people and 8 hours to get straight,  now i can;t access wireless acct and my bills are all separate. please investigate and get straight. have supervisor only call me asap. why can;t verizon get this straight? i am so upset and my weekend ruined .  my daughter and me are on my acct for cells, home phone and internet.  i wished i have never added her because of the customer service with verizon.    it has taken over a month to get a simple add on and a bill correct.  verizon does not care and does not have the experienced personnel to handle calls.

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Posts: 6,232
Registered: ‎04-29-2009
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