I have not yet received an email or notification regarding the visa gift card that was included as part of the promotion for signing up with gigabit internet. Where do I go to claim this? I tried contacting an agent through the chat assistant but it did nothing.
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.