Why is Verizon charging me $19.99 to return a cable box?? A few months ago when I returned a box, they sent me a return label and I took it to the UPS Store with no problems. Now they are saying I can either ship the box back for $19.99 OR return it. The locations they have on the link to return it to 3 locations in Philly or 1 in Pittsburgh...Ummm...are you serious???? What if you don't live near either of those cities??? I live near Philly but I'm about 45 minutes away. Comcast has stores in every township in PA. Seriously, Verizion, you just keep putting the nail in your coffin with these increase in charges..