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$19.99 Charge??

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Scoopmeup
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎06-28-2012

$19.99 Charge??

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(615 Views)

Why is Verizon charging me $19.99 to return a cable box??  A few months ago when I returned a box, they sent me a return label and I took it to the UPS Store with no problems.  Now they are saying I can either ship the box  back for $19.99 OR return it.  The locations they have on the link to return it to 3 locations in Philly or 1 in Pittsburgh...Ummm...are you serious????  What if you don't live near either of those cities???  I live near Philly but I'm about 45 minutes away.  Comcast has stores in every township in PA.  Seriously, Verizion, you just keep putting the nail in your coffin with these increase in charges..

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ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: $19.99 Charge??

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(594 Views)

Have you contacted customer service?


http://www.verizon.com/contactus

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