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$ 2 monthly rental increase on old equipment

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Contributor
Contributor
Posts: 1
Registered: ‎07-24-2012

$ 2 monthly rental increase on old equipment

Message 1 of 7
(917 Views)

As of this month the bill went up without any notice with $10/month.

It looks that the cost of rental equipment the reason: form 3.99 to 5.99 for a simple adapter and from 9.99 to 11.99 for a HD set top box. And you have to find out on the next bill because there is no communication or explanation. When you call and ask you get a lame excuse that the cost of electronics have gone up.

That is resp. 50% and 20% rental increase. This is a pretty big increase that can hardly be justified. It is even an outrageous increase for equipment that has already been rented for 4 years.

Way to go, Verizon, good policy to get rid of customers!

 

Thanks very much,  Ger M.

6 REPLIES 6
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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: $ 2 monthly rental increase on old equipment

Message 2 of 7
(910 Views)

Lots of discussion on the increases since they were first mentioned back in March.   I don't think anyone but Verizon thinks they are justified, but other companies have done similarly increased prices for their boxes over the years.

 

One company even increased the fee for owned equipment so it was the same as rented equipment.

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Silver Contributor II
Silver Contributor II
Posts: 333
Registered: ‎02-14-2012

Re: $ 2 monthly rental increase on old equipment

Message 3 of 7
(863 Views)

I got a notice months ago about an increase via snail mail.

I'd rather pay $2 more then pay $10 more.

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Contributor
Contributor
Posts: 1
Registered: ‎05-23-2015

Re: $ 2 monthly rental increase on old equipment

Message 4 of 7
(598 Views)

Does this mean having a contract with Verizon means nothing and they can breech it anytime they feel like it?  I haven't read the contract completely and don't know for sure if there is a section pretaining to the charges but I am sorry I ever signed up with Verizon and will not renew.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,864
Registered: ‎11-04-2008

Re: $ 2 monthly rental increase on old equipment

Message 5 of 7
(589 Views)

Contract pricing is for content only.

Equipment charges can be changed at any time.

BTW, so can the channels you receive (both add and delete).


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Contributor
Contributor
Posts: 2
Registered: ‎10-07-2012

Re: $ 2 monthly rental increase on old equipment

Message 6 of 7
(331 Views)

I agree with you. When I got my internet they told me if I kept it for 2 years I was guaranteed it would never go up for any reason.I'v had it for a lot more than 2 years and never had a rate increase, but  now they raised it by $7.00 without even giving any kind of notice at all. And the service is terrible & they always blame it on the weather. This company is going downhill more & more. I wouldn't refer their service to anyone who wants a good internet provider when they break a guaranteed price with out any warning, especially for people on a fixed income.

 

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Moderator Moderator
Moderator
Posts: 9,982
Registered: ‎03-18-2013

Re: $ 2 monthly rental increase on old equipment

Message 7 of 7
(328 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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