I signed up for Verizon fios back in September and the sales guy that signed me up told me multiple times that we would receive a $259 gift card that CAN be used for our Verizon fios bill (tv, internet). There’s no option to enter the gift card for payment when paying the bill. Why would the sales rep blantenly lie to me that it could be used for my fios bill!? Has this promise happened to others who signed up for fios?!
Usual complaint is that gift card is for Verizon Wireless not Verizon.
Is that the case here?
Have you gotten the card yet?
And it says Verizon not Verizon Wireless?
Did it come with any other paperwork or link to website that may show what you can use it for?
Sorry to piggy back on your thread. Have the exact same issue. Gift card has fine print at the back that says it can only be used for Verizon Wireless. I don't have personal Verizon Wireless account, and have no intenton of acquiring one at this time. So the card is pretty useless unless I want to buy full price accest)sories from them.
The FIOS customer service I called up refused to accept it as payment, and was no help.
Any pointers to help, or genuine customer service from Verizon (not someone parroting the stock fine print) would be helpful and appreciated.
Do you have any paperwork that shows you should receive a Verizon not Wireless giftcard.
I have seen a number of promotions where they say they are giving out wireless gift cards.
It may be in fine print.
Probably the only option is to find someone who has wireless that will "buy" it off you.