Is this the only way to get help?
Ive search the forum and looks like you escalate every post regarding gift cards.
vzrewards.verizon.com is not working. Is this the way to redeem my card? Is this what everyone has to do?
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.