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Anthony,
Thanks for your response. Where can I find my original post? I've been all over the forum and now I can't remember where I posted.
Tim
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@tim1141 wrote:Anthony,
Thanks for your response. Where can I find my original post? I've been all over the forum and now I can't remember where I posted.
Tim
Just click on your username, that will take you to a page displaying your information. In the middle of the screen will be list of your most recent posts. Right now they all fit since you only have 5, if they don't all fit some time in the future you can click on the link at the bottom of the list to see all of your posts.
__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248
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I received the DVR upgrade notification e-mail on June 15, 2011. I have been clicking on the link many times since then but keep getting a "try again later" message.
Any suggestions on placing this order?
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Yes, i am getting the same message that 'malbo' is getting since june 15th. Any help would be greatly appreciated
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I've had two emails sent since June 6th and I get the same message. Is there anyway around this email and what could be the problem?
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Cokeman: where did you do this exchange? The store on 2nd ave in Manhattan said I could not exchange at the store, only on line.
The e-mail link still says "try again later"
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@malbo wrote:Cokeman: where did you do this exchange? The store on 2nd ave in Manhattan said I could not exchange at the store, only on line.
The e-mail link still says "try again later"
I exchanged at the Voorhess, NJ store. I called first. I figured I would try exchanging at the store first before going the online route. After seeing some people complaining about the $40 fee and the responses were that the $40 charge was probably covering the shipping and handling for Verizon. I figured if this was the case I would save the money and go to the store myself and get the boxes.
I dont know what to tell you about the error you are getting from the email. Only to call Verizon about it. Sorry!
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Heres a way to order the new box if your normal process is not going through.
1)Go to the following URL:
https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=WebSTBSwap
2)Click on Next button
3)Click on ‘Don’t Have Verizon Phone Service?’ – If the screen shown below is not displayed, cookies need to be cleared
4)Enter either the Acct. No. or PCAN and their ZIP Code as shown in the screen below, then click on ‘Verify Identity’.
5)Place a check in the displayed box to select the existing DVR which you will be upgrading, and will also need to check the box indicating that you agree to the onetime charge of $39.99 to upgrade to the 7232 DVR and Click on ‘Next’
Please send me a private message if you are having trouble even going through this process.