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A super crazy situation!

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Contributor
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Posts: 1
Registered: ‎11-05-2014

A super crazy situation!

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I am a new custom for Verizon, honestly, I am real disappointed about that, I ordered a iphone6 plus on line on October3, verified on October4 , the expect date about that  is October10. When I called them on October10, the costumer service told me they do not know why, they just FORGOT shipped my phone. LOL! They promise me they will do that October10, and I can get my phone 2 days later. How about now? I called back again, 3 times. The first lady told me I have to pay more $400, the second lady told me she can not check that. The third man told me I have to wait, cause that is iphone6 plus, really funny. Where is my phone? I may have to wait 2 moths, just for my phone. REALLY NICE, just ask for any reason for that. LOL.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: A super crazy situation!

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NOte these are peer to peer forums for RESIDENTIAL and Business products and services.  Verizon wireless is seperate see http://community.verizonwireless.com

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Moderator Emeritus Moderator Emeritus
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Posts: 6,232
Registered: ‎04-29-2009

Re: A super crazy situation!

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These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless Community at http://community.verizonwireless.com/

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