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A verizon user has my email on their accout. I get all their notifications.

A verizon user has my email on their accout. I get all their notifications.

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Contributor sig9
Contributor
Posts: 1
Registered: ‎03-27-2019

I get a lot of email messages from verizon.   I am not a customer.

I don't think it is a fishing attempt.  Here are example subjects:
"Your online bill is available"
"XXXXX, your payment date is approaching"
"You aren't currently eligible for a discount"
"Your Receipts Are Available to View in My Verizon"

You get the idea.   I have called Verizon and asked them to fix this.  They tell me there is no way to find a customer by the email address on their account. 

And obviously Verizon does not verify the email addresses on accounts.  (Except strangely they verified my email when I signed up as a community member to gripe about this issue)

Anyone have a suggestion on how I can get Verizon to quit send me someone else's email?  The service team can't seem to figure it out. 

 

aaargh. 

1 REPLY 1
Moderator Moderator
Moderator
Posts: 9,127
Registered: ‎03-18-2013

Hi sig9,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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