01-23-2019 03:36 PM
Yes, me too, over a day now and still not link. Even had a 'support' person in chat suggest i redeem via the Fios app...yeah, no help here either. They have my address just simply mail it out and avoid all this empty hoop jumping and false promises!!
01-23-2019 04:13 PM
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.