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Amazon Prime and Echo Promotion bundle

Amazon Prime and Echo Promotion bundle

Contributor Future233
Posts: 1
Registered: ‎01-23-2019
Message 1 of 2

I, like many others on this forum, received an email stating I was eligible to redeem the promotional items via email.  I clicked on the "Let's go" link in the email, logged in with my credentials, and the "redeem amazon offer" link wasn't visible in my web browser.  I also tried to redeem the offer via "My FIOS" app on my smartphone and the link wasn't visible their either.  Could I receive assistance please?  Thank you.

Moderator Moderator
Posts: 9,123
Registered: ‎03-18-2013
Message 2 of 2

Hi Future233,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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