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Amazon Redemption Offer Link Missing

Amazon Redemption Offer Link Missing

Contributor ZeroForever
Posts: 2
Registered: ‎12-28-2018
Message 1 of 2

I received on the 12/26 a e-mail that it's time to redeem the Amazon Echo with instructions to

  • Click Let's go below and sign into My Verizon with your user ID and password.
  • Click on the Redeem Amazon Offer link.

after multiple attempts on both the browser and app I still do not see this 'Redeem Amazon Offer Link'

Moderator Moderator
Posts: 2,017
Registered: ‎03-10-2011
Message 2 of 2

Hi ZeroForever, 


Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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