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Contributor Lightann
Contributor
Posts: 4
Registered: ‎02-03-2018
Message 1 of 4
(919 Views)

How can I file a complaint with Verizon, I have been a loyal customer from 2014 and then in 2016 renewed another contract with them for 2 years with everything I get all the premium channels for free for 2 years and then since the begin of 2018 my bill have been increasing without anyone letting me know what are the charges and I have been calling them and they keep telling me that the premium channels are not free no more and but the contract that I sign states it. Well I can say that Verizon am going to be moving on to another company that values my loyalty. 

3 REPLIES
Contributor Lightann
Contributor
Posts: 4
Registered: ‎02-03-2018
Message 2 of 4
(875 Views)

Yes I do have the contract that states it 

Contributor Lightann
Contributor
Posts: 4
Registered: ‎02-03-2018
Message 3 of 4
(865 Views)

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Moderator Moderator
Moderator
Posts: 7,948
Registered: ‎03-18-2013
Message 4 of 4
(848 Views)

This issue has been escalated to a Verizon agent.

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