quick menu

Billing

SOLVED
Reply
Highlighted
Lightann
Contributor
Message 1 of 4
(598 Views)

How can I file a complaint with Verizon, I have been a loyal customer from 2014 and then in 2016 renewed another contract with them for 2 years with everything I get all the premium channels for free for 2 years and then since the begin of 2018 my bill have been increasing without anyone letting me know what are the charges and I have been calling them and they keep telling me that the premium channels are not free no more and but the contract that I sign states it. Well I can say that Verizon am going to be moving on to another company that values my loyalty. 

3 REPLIES
Lightann
Contributor
Message 2 of 4
(554 Views)

Yes I do have the contract that states it 

Lightann
Contributor
Message 3 of 4
(544 Views)

5EABC459-EFCD-4039-BF2C-E6A8C7A085DA.jpeg

 

 

 

Moderator
Moderator
Message 4 of 4
(527 Views)

This issue has been escalated to a Verizon agent.

My Rewards+
Start earning points Enrolling in My Rewards+ is quick, free and easy

Refer A Friend
Refer friends to the Verizon Fios Family, and earn 10,000 My Rewards+ points
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios