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Black Friday Bonus

Contributor Madcsr
Posts: 1
Registered: ‎04-29-2019
Message 1 of 2

I still haven’t received my Black Friday bonus. It is very disappointing that a company with a solid longstanding history is now  being dishonest with its customers. I signed up for the service in November, service installed December 1 and my bonus has yet to show up. I call customer service and there is still no solution. The PSC might be only recourse. 

Moderator Moderator
Posts: 1,561
Registered: ‎07-06-2016
Message 2 of 2
Hi Madcsr,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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