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CABLECARD

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ARCHANGEL
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎03-04-2010

CABLECARD

Message 1 of 6
(3,051 Views)

I SENT BACK A CABLE CARD MORE THAN A MONTH AGO THAT I AM STILL BEING BILLED FOR AND THERE IS A PENDING ORDER HOLDING MY ACOUNT UP THAT IS{edited for privacy}. IS THERE ANYONE PREFERABLY IN THE AMERICA THAT CAN CLEAR PROFESSIONTLY OUT THIS WRONGING.

5 REPLIES 5
the_madscanner
Silver Contributor II
Silver Contributor II
Posts: 334
Registered: ‎04-24-2014

Re: CABLECARD

Message 2 of 6
(3,039 Views)

that pending order is probably something to do with you returning your card......it seems like they create orders with installation dates for every change on my account, even for downgrading speed of internet. They even sent a "thank you for your order" email that included an order number.....so if order is pending i think that means they don't know that they have rec'd your card yet.....do you have the tracking number from the return ? does it show as "delivered" when u chk online? if so, you can prove that you shouldn't be getting billed for it.

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,978
Registered: ‎11-04-2008

Re: CABLECARD

Message 3 of 6
(3,020 Views)

Have you tried calling in at all yet?

This is mainly a peer to peer support forum.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
ARCHANGEL
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎03-04-2010

Re: CABLECARD

Message 4 of 6
(2,995 Views)

I CALLED THEM TWICE ALREADY.

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,978
Registered: ‎11-04-2008

Re: CABLECARD

Message 5 of 6
(2,981 Views)

No reason to type in all caps.

It is the first question you will get asked when looking for help.

Some people come on this forum to vent or think they can get direct help.

BTW, what were you told when you called?

 


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
ARCHANGEL
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎03-04-2010

Re: CABLECARD

Message 6 of 6
(2,332 Views)

ITS BEEN FINALLY RESOLVED MAGICALLY.

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