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Cable line ripped from house by truck

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FHAssistant
Contributor
Contributor
Posts: 1
Registered: ‎06-29-2016

Cable line ripped from house by truck

‎06-29-2016 11:22 AM

Message 1 of 2
(2,010 Views)

I'm writing this post on behalf of my client.

Her Verizon cable wire has been ripped from her house by a passing truck.  I have searched online and spent an hour on the phone to no avail.  I've seen that forum moderators have taken forum posts and escalated them as support tickets.  I'm asking a moderator to do the same.  Please use the email connected the Verizon forum account FHAssistant for correspondence.  Thanks.

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ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Cable line ripped from house by truck

‎06-29-2016 01:40 PM - edited ‎06-29-2016 01:43 PM

Message 2 of 2
(1,990 Views)

The person with the issue needs to contact Verizon directly at 1-800-verizon.  Agents would need account and other information that should not be passed through a third party.

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