Cable line ripped from house by truck

Cable line ripped from house by truck

Contributor FHAssistant
Posts: 1
Registered: ‎06-29-2016
Message 1 of 2

I'm writing this post on behalf of my client.

Her Verizon cable wire has been ripped from her house by a passing truck.  I have searched online and spent an hour on the phone to no avail.  I've seen that forum moderators have taken forum posts and escalated them as support tickets.  I'm asking a moderator to do the same.  Please use the email connected the Verizon forum account FHAssistant for correspondence.  Thanks.

Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 2 of 2

The person with the issue needs to contact Verizon directly at 1-800-verizon.  Agents would need account and other information that should not be passed through a third party.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.