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Can someone explain this to me?

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Contributor
Contributor
Posts: 1
Registered: ‎08-24-2012

Can someone explain this to me?

Message 1 of 2
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My two year contract is ending next month. I see this when I go to renewal:

 

$64.99 /mo  with 2-year agreement

Price Month 1 = $64.99

Discounts Included

  • $20 Special FiOS Promotion for 24 months
  • $5 24-Month Contract Discount

Price Months 2-24 = $84.99

Discounts Included

  • $5 24-Month Contract Discount

If you see the red text, it states for 24 months there will be a $20 discount promotion. Yet after month 1 it will increase by $20. Shouldn't that promotion be for two years? Am I not seeing it right?

 

Thanks for your help.

 

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Can someone explain this to me?

Message 2 of 2
(659 Views)

Your previous $20 discount continues for one more cycle.   You are not getting another $20 discount for the next 24 months.  I had something similar for my last renewal, although not quite as big.

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Can someone explain this to me?

Message 2 of 2
(660 Views)

Your previous $20 discount continues for one more cycle.   You are not getting another $20 discount for the next 24 months.  I had something similar for my last renewal, although not quite as big.

View solution in original post

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