Can't even get my date changed
jabbatheshark
Newbie

I'm still over a week aways from being a customer...just signed up but its been such a nighmare thus far and waste of my time that I already am going to cancel.  I was told the installation date can be easily changed when i signed up but it s already wasted my cell phone minutes and patience for the last hour....they can't change the date!  I have a big installation of 7 units and they have no time ever!  yes ever!  problem is I'm building a house and it's been delayed.  Guess they will show up and get turned aways.  Chat person said I had to call...but they chatted me into signing up and said date is easy to change..told me you can go as far as 2 months out...oh well.  Have fun with these guys...going to go with directv and the local cable for internet...(actually faster 90mps) anyway.

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Had to already cancel my order wasted 2 hours of my Friday night. Sad for a new customer!!
jabbatheshark
Newbie

Had to cancel my  order{edited for privacy} wasted 2 hours of my Friday night  Very bad customer service.

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