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Like so many other posts in this forum, I haven't been able to do any sort of upgrade/account services on line for the past 2 years.
I was able to upgrade my internet speed to 50/25 via the TV channel just fine. However, now that I try to upgrade the new offer 75/35 online I get the usual :
We're sorry.
We are experiencing a temporary problem and can't continue your order at this time.
Please try again later.
I'd appreciate some help in solving this issue. Thanks
Solved! Go to Correct Answer
Correct answers
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Resolved on another forum.
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Hi raster43,
Sorry you are having difficulty upgrading your services online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
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Thanks Lawrence !
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.........still waiting for an agent contact 😞
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......been 5 days now and still no contact from an agent.
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.......and now another 5 days, I'm sad, very, very sad 😞
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Resolved on another forum.